Our Mission

Our mission is to provide phones, applications and service that customers love.

Net Promoter Score

M5 measures our clients' satisfaction with one important question: "On a scale of 1 to 10, how likely are you to refer M5 to a friend or colleague?"  The average score for Telco's is a -4 while M5 has a score of 42.  Companies we admire like Apple and Southwest Airlines have scores in the 50s and 60s.

Trust

At M5 we have established core values that demonstrate our overall goal of trustworthiness to each other and our clients. We live by our credo TABLE.

• Take Responsibility
• Actively Help
• Be Honest
• Learn
• Experts

A learning culture

We believe a staff of experts means better customer service for you, but we prefer making learning a little more fun. At M5 all employees take part in our expert training program, which we have dubbed M5 Rock. Cross departmental teams take part in events like interactive client Olympics, video bio projects, and music jams all in the name of learning.

Read about our management team and our awards