Our clients' satisfaction speaks for itself

M5 has clients from a variety of industries. We service mid-sized businesses, large corporations and multi-location organizations.

Things that are measured improve

We measure customer satisfaction by asking one important question:  "On a scale of 1 to 10, how likely are you to refer M5 to a friend or colleague?"  This question is the foundation of the Net Promoter Score (NPS) model used by companies such as eBay, Amazon and Harley Davidson. The average NPS score for Telco's is a -4 while M5 has a score of 42.

Don't take our word for it... 

Brooklyn Brewery, Eric Ottaway

New York Health and Racquet, Jeff Bodnar

Blue Wolf Group, Eric Berridge

Lloyd Group, Adam Eiseman

U.S. Limousine Service, Joe Carletto